Friday, July 12, 2024

AngelVPN review - expert analysis in 2024

AngelVPN is a relative newcomer to the VPN industry, having only established its presence in the last two years.

Still, while it lacks the extensive history of industry giants like NordVPN and ExpressVPN, Angel VPN has carved a niche in a very competitive marketplace as a budget provider with power.

In this review, I'll showcase the surprising strengths of AngelVPN, such as its speed and unblocking capabilities, as well as a few issues you'll want to be aware of being committing to a subscription.

About AngelVPN

AngelVPN, established in 2022, is headquartered in London. The UK isn't an ideal place to host a VPN company, unfortunately - after all, it's one of the primary members of the Five Eyes data-sharing alliance.

This raises several questions about how well AngelVPN is able to deal with law enforcement requests and targeted spying from intelligence agencies.

I'll get into the details a little later, but his potential government interference combined with a less-than-stellar privacy policy means that AngelVPN might not be your ideal provider if you want to prevent third-party snooping in an overzealous surveillance state.

On a more positive note, AngelVPN has servers in 67 countries, and more than 80 locations, and even boasts coverage across 13 points in America.

Normally, I'd say this puts AngelVPN squarely in the middle bracket when it comes to server networks, but I noticed a few interesting locations in the server list.

In addition to plenty of spots in Europe, like the UK, France, Italy, and Germany, there are a few lesser-covered regions listed, including  Russia, China, Brunei, the British Virgin Islands, and the Cayman Islands. This kind of spread is pretty rare, so if you need a VPN that can unblock content in these locations, AngelVPN might be worth a look.

AngelVPN pricing plans

(Image credit: AngelVPN)

AngelVPN pricing plans

Like most VPNs on the market today, AngelVPN offers a monthly subscription plan and some discounted long-term plans which significantly reduce the price.

A monthly plan costs $9.95. This is fairly cheap for a top-tier VPN but no extra features are bundled into the subscription – you just get the VPN.

Going for the 6-month plan knocks the price down to $3.33 per month for a total cost of $19.99. While this represents a 66% reduction in the monthly cost, buying the 12-month plan only reduces the cost by another 6% or so for a monthly cost of $2.83 and a total of $33.99.

Each AngelVPN plan comes with a 30-day money-back guarantee that allows you to test out the service before you commit to a subscription.

I was a little worried when I checked out the Terms of Service on the app and saw that it said no refunds would be processed, but after confirming with AngelVPN staff, and processing a refund based on the money-back guarantee, I'm happy to say it’s a legitimate promotion.

AngelVPN also supports a range of payment processors. In addition to the usual credit and debit card providers, there's support for Paypal, GooglePay, and a range of cryptocurrencies through BitPay, including Bitcoin, Ethereum, and Litecoin.

Privacy and security

AngelVPN is a mixed bag when it comes to privacy. There's nothing to complain about on a technical level – and, in fact, AngelVPN scores above-average marks in terms of VPN protocol support.

The Windows desktop app uses IKEv2 by default, which is a little unusual but definitely not a negative. IKEv2 is known for providing fast, high-security connections, but it's usually favored by MacOS and iOS devices.

There's also WireGuard support, as well as OpenVPN over both UDP and TCP. All three of these protocols are battle-tested and open-source, so you shouldn't have any concerns connecting to the internet.

I put AngelVPN's kill switch through its paces, too, in a series of stress tests designed to see if data would leak while the VPN is disconnected. I'm happy to report that it performed well in all cases. One caveat is that the kill switch only works while the VPN is connected. If you choose to disconnect manually while the client is open, it won't protect you. 

One of the primary concerns I encountered with Angel VPN pertains to its privacy policy. Despite claiming to be a strictly no-logs provider, a closer inspection of its privacy policy reveals that it retains several significant data points that could potentially compromise your anonymity. These include details such as the user's city, ISP, connection timestamps, and the specific server being accessed. 

While Angel VPN states that it does not record the contents of user connections, the retention of such information could still potentially lead to user identification if a third party was able to access the data, especially in the event of a request by law enforcement. Given that AngelVPN is headquartered in the UK, which has a less-than-stellar privacy reputation, it's entirely possible.

I raised this issue with AngelVPN's support staff. In response, they indicated to me that they have intentions to commission a third-party audit of both their privacy policy and server architecture in the near future. This is a positive step forward, as an independent audit will provide clarity on how AngelVPN captures data and potentially lead to revisions in its privacy policy. 

However, it remains to be seen how this audit will impact its approach to user privacy. If online anonymity is your main concern, it may be worth holding out on AngelVPN until its privacy policy is updated following a third-party audit.

Netflix and global stream unblocking

AngelVPN works with every streaming site I tested, including Netflix in several regions (America, Japan, Canada, and the UK), Disney+, Amazon Prime, and Hulu, as well as regional streaming services such as BBC iPlayer, ITVX, and All 4.

In all cases, accessing the streaming service was instant. No buffering, no stalling mid-way through an episode, and no lockout screens. AngelVPN boasts that its services are optimized for IPTV, and it's evident from its performance that it's able to keep up with some of the bigger VPN providers when it comes to unblocking and streaming. 

AngelVPN performance

AngelVPN impressed me with its performance – especially when you consider that it's a cheap VPN. To test its speed, I connected to the UK London server using a 100 Mbps connection, with the actual speed test being carried out by Ookla Speedtest.

Connecting over OpenVPN gave me download speeds of 63.85 Mbps and upload speeds of 20.89 Mbps. These speeds are more than enough to connect to a 4K streaming service without buffering or lag – even with other users on the same connection.

The only real complaint I have is that connecting or changing servers using AngelVPN took slightly longer than I expected, but your mileage may vary.

AngelVPN apps

AngelVPN is available on all major platforms, including Windows, MacOS, Android, and iOS. Rather surprisingly for a smaller VPN provider, there's also a Linux client with a full GUI that works as well as the other desktop clients. 

The desktop app itself is pretty unremarkable. It's functional, but there's nothing here that would wow anyone who’s used a VPN before. It's simple and easy to set up, with a minimalist design that requires just a single click to get online. The P2P servers are clearly marked when you check out the location list, which is nice, but it'd be better to have a separate P2P tab.

AngelVPN customer support

AngelVPN's support is also better than I would've expected. The support staff stole the show – all of my queries got quick responses via the 24/7 live chat system and email. Each agent I chatted with was polite and knowledgeable, willing to have an in-depth discussion with me about both the scope of the VPN's streaming support as well as the shortcomings of its privacy policy.

Apparently, AngelVPN prides itself on having highly visible support channels and, as such, maintains an active presence on social media platforms like Facebook, Twitter, LinkedIn, and Instagram. I like email tickets better, but if you've got a different preference, AngelVPN has you covered.

The AngelVPN support library is pretty extensive, too, and has Quickstart guides for all platform applications. The apps aren't hard to use, but it's great to see each function clearly documented in the support library, as well as an FAQ section that covers questions about billing and AngelVPN’s service, too. There's even a guide on how to retrieve your credentials for OpenVPN if you want to set up your own third-party app.

AngelVPN alternatives

ExpressVPN

ExpressVPN is a great pick for unlocking geo-restricted streaming content such as Netflix, DAZN, Disney+, HBO Max, and Peacock. With a huge server network covering over 100 countries, it's one of the most expansive VPNs on the market. No matter where you're connecting from, ExpressVPN's ability to bypass geo-blocks ensures you'll be able to access a wide range of content from different regions. This is all powered by its proprietary Lightway VPN protocol, which delivers high-speed connections for uninterrupted streaming. ExpressVPN also guarantees a strict no-log policy, which is regularly audited by KPMG to demonstrate that ExpressVPN really doesn't hold on to your data.

NordVPN

NordVPN is another exceptional choice if you're looking for top-tier security and high-speed performance. In addition to its ability to effortlessly unblock content worldwide, NordVPN integrates cutting-edge security measures to safeguard you from online threats. With its innovative Threat Detection integrated scanning service, NordVPN continuously monitors incoming traffic for non-malware files, providing proactive alerts to preemptively protect your device. NordVPN also comes with Meshnet, which operates as a decentralized network that enables peer-to-peer communication and file sharing without relying on traditional centralized servers. It's all powered by NordVPN's high-quality VPN tunnels, so you can chat and send files safely in the knowledge you're protected by the highest standard of encryption.

Surfshark

Surfshark has a flexible subscription policy, allowing you to safeguard an unlimited number of devices under a single account. It's also got an extensive suite of tools designed to enhance the VPN for additional security. With Surfshark One, you get a comprehensive three-pronged solution to protect yourself from viruses, malware, data leaks, and privacy threats. Surfshark Antivirus shields your devices from viruses and malware with real-time protection and customizable security features. Then there's Surfshark Search, which allows you to perform web searches in complete privacy, free from ads, logs, and trackers. Finally, Surfshark Alert notifies you of personal data leaks in real time, helping you prevent potential damage before it's too late.

Private Internet Access

Private Internet Access easily matches the speed and power of other top vendors. It's one of the only top-tier VPN vendors in the industry to offer a fully-featured Linux client with a GUI, offering the same experience as AngelVPN but with more features. It also offers unique features such as anonymous purchase options for dedicated IPs, enabling access to sites that commonly block VPNs. Its "MACE" blacklist also effectively blocks ads, trackers, and malicious sites, further enhancing your privacy. If that wasn’t enough, PIA's commitment to a strict no-logs policy has been proven by several third-party audits and in court.

AngelVPN review: Final verdict

AngelVPN is a budget provider that punches above its weight in key areas. While it's not quite as feature-rich as Surfshark, or as globe-spanning as ExpressVPN, it's a quality VPN posed at a price that won't break the bank. If you're trying to watch IPTV or streaming services while abroad, you could do a lot worse.

However, if you're looking for a rock-solid VPN that comes with some extra security capabilities you won't find anywhere, I recommend you give NordVPN a shot. 

TechRadar rating: ⭐⭐⭐½

How we test VPNs

Beside using the top recommended VPNs for our daily activities, we also conduct a thorough analysis of the top 30 VPN services every 6 months to keep track on how the software compares with other providers as new developments come in.

We start by reviewing each provider's website to double check if its claims and offering changed. We also look for any tracking cookies on the site and if/when they activate to see if the service tracks people using the site.

We then install and use each VPN service across a wide range of location servers and devices to see how they perform across the board. We go through all the settings to make sure all the features work as promised, while playing around with encryption protocols. 

Our reviewers actively challenge the software, too, in the lookout for any flaws. For example, we purposely make the VPN connection drop so that we can test if the kill switch does its job of preventing data leaks correctly.

From speed connections and streaming unlocking results, to customer support and app usability, we regularly make sure to test every aspect of the software that could affect the experience of our readers.

As issues arise during our testing, we make sure to investigate these even by digging into the source code or the contents of its RAM if necessary. Head to our dedicated VPN testing methodology page if you want to know more.

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